Privacy Policy

Last updated: April 23, 2026

1. Introduction

At Metalli, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our services.

2. Information We Collect

We collect the following types of information:

Personal Information

  • Name, email address, phone number
  • Shipping and billing address
  • Payment information (processed securely through third-party payment providers)

Usage Information

  • Browser type, device information, IP address
  • Pages visited, time spent on site, referring URLs
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Communicate with you about orders, shipping, and customer service
  • Send marketing communications (with your consent)
  • Improve our website, products, and services
  • Prevent fraud and ensure security
  • Comply with legal obligations

4. Sharing Your Information

We do not sell your personal information. We may share your data with:

  • Service Providers: Payment processors, shipping companies, and email service providers who help us operate our business
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In the event of a merger, acquisition, or sale of assets

5. Cookies and Tracking

We use cookies and similar technologies to:

  • Remember your preferences and settings
  • Analyze website traffic and user behavior
  • Provide personalized content and advertising

You can control cookies through your browser settings, but disabling cookies may affect website functionality.

6. Data Security

We implement security measures to protect your personal information, including encryption, secure servers, and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request corrections to inaccurate information
  • Request deletion of your personal information
  • Opt out of marketing communications
  • Object to or restrict certain data processing

To exercise these rights, contact us at hello@metalli.pk.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their privacy policies before providing any personal information.

9. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us at hello@metalli.pk or visit our Contact page.