Question 1

How do I place an order?

Accepted Answer

Browse our collection, select a poster, choose your size, and proceed to checkout. You can pay via Easypaisa, JazzCash, bank transfer, or card.

Question 2

What payment methods do you accept?

Accepted Answer

We accept Easypaisa, JazzCash, bank transfer, Visa, and Mastercard. Payment details are shared after you place your order.

Question 3

Can I cancel or modify my order?

Accepted Answer

You can cancel or modify your order within 24 hours of placing it. Contact us via WhatsApp or email as soon as possible.

Question 4

Do you offer installment plans?

Accepted Answer

For bulk or corporate orders above Rs. 20,000, we can arrange flexible payment plans. Contact us for details.

Question 5

What sizes do you offer?

Accepted Answer

We offer two sizes: Signature (23 × 16 inches) and Small (19 × 14 inches). More sizes are coming soon.

Question 6

What material are the posters made of?

Accepted Answer

Our posters are made from premium damage-resistant metal with a matte finish. They're built to last decades without fading or warping.

Question 7

Do the posters come with a mounting system?

Accepted Answer

Yes! Every poster includes a magnetic mount. No drilling or nails needed — just peel, stick, and snap your poster on.

Question 8

Can I order a custom design?

Accepted Answer

Absolutely. Send us your image or artwork, and we'll produce a one-of-one metal poster. See our Custom Orders page for details.

Question 9

How long does shipping take?

Accepted Answer

3-5 business days for major cities (Lahore, Karachi, Islamabad, etc.) and 5-7 days for other areas.

Question 10

What are the shipping charges?

Accepted Answer

Flat rate of Rs. 250. Free shipping on orders above Rs. 5,000.

Question 11

Do you ship internationally?

Accepted Answer

Currently, we only ship within Pakistan. International shipping is coming soon.

Question 12

Can I track my order?

Accepted Answer

Yes. Once shipped, you'll receive a tracking number via WhatsApp and SMS. Track your order on our tracking page.

Question 13

What is your return policy?

Accepted Answer

You can return your poster within 7 days if it arrives damaged, defective, or not as described. It must be unused and in original packaging.

Question 14

How do I request a return?

Accepted Answer

Contact us with your order number and photos of the product. We'll arrange pickup or provide return instructions.

Question 15

When will I receive my refund?

Accepted Answer

Refunds are processed within 3-5 business days after we receive and inspect the returned item.

Question 16

Can I return a custom order?

Accepted Answer

Custom posters are non-returnable unless damaged or defective.

Question 17

How do I clean my metal poster?

Accepted Answer

Wipe gently with a soft, dry cloth. Avoid harsh chemicals or abrasive materials. The metal is resistant to dust and fingerprints.

Question 18

Will the poster fade over time?

Accepted Answer

No. Our printing process and metal material ensure your poster stays vibrant for decades, even in direct sunlight.

Question 19

Can I use the poster outdoors?

Accepted Answer

Our posters are designed for indoor use. While they're damage-resistant, prolonged outdoor exposure to rain and extreme weather may affect longevity.

Frequently Asked Questions

Orders & Payment